Questions?
How do I place an order?
Choose a size on the home page or open the product page, select your options, add the item to your bag, and continue to checkout.
What are the shipping times and costs?
β Home delivery in Israel: 39.90βͺ (Χ’Χ 5 ΧΧΧ Χ’Χ‘Kim)
β Pickup point in Israel: 16.90βͺ (Χ’Χ 5 ΧΧΧ Χ’Χ‘Kim)
β International: Varies by destination, will be updated in the shopping cart.
What are the shipping times and costs?
β Home delivery in Israel: 39.90βͺ (Χ’Χ 5 ΧΧΧ Χ’Χ‘Kim)
β Pickup point in Israel: 16.90βͺ (Χ’Χ 5 ΧΧΧ Χ’Χ‘Kim)
β International: Varies by destination, will be updated in the shopping cart.
How can I track my order?
Once your order ships, the courier will send you an SMS with a tracking code. International orders will receive tracking details by email.
What is your return and exchange policy?
β Exchanges are available within 14 days of receiving your order.
β Return and collection shipping costs are paid by the customer.
β You can also exchange an item free of charge at our Petah Tikva studio, by appointment.
β Items must be unworn, unwashed, and in their original packaging.
Can I change or cancel an order?
You can request a change or cancellation. The earlier you contact us, the better the chance we can handle it before shipping and avoid replacement costs.
How can I contact customer service?
WhatsApp: 058-473-5324
Do the products come with a warranty?
All items are made in Israel and go through strict quality control.
If your item arrives damaged, weβll replace it free of charge.